Who is responsible for this website?
Gondolarideinvenice.com is operated by Jan Pretorius, Barion Road, Milnerton, South Africa. For privacy questions or requests, email info@gondolarideinvenice.com.
Information we process
Information you send us
If you contact us by email, we receive the information in your message, your email address and any other details you choose to provide. Please do not send payment-card details, passport information or other sensitive information.
Website and device information
Our hosting provider may process technical information needed to deliver and secure the website, such as an IP address, request time, browser information and requested page.
Optional analytics
If you accept analytics, Google Analytics may collect information such as pages viewed, approximate location, browser and device information, session information and interactions with booking buttons. We use this to understand how the website is used and improve its content. We do not ask Google Analytics to receive your name, email address or booking details.
Bookings
We do not collect or process your booking or payment information. When you follow a booking link, you leave this website. GetYourGuide and the relevant activity provider process the information required for your booking under their own terms and privacy notices.
Cookies and similar storage
We store your cookie choice in your browser’s local storage so the website can remember it. This preference is necessary to respect your decision.
If you accept analytics, Google Analytics may set first-party cookies including _ga and _ga_<container-id> to distinguish visitors and maintain session information. The GetYourGuide partner script may also process device or interaction information. These optional services are not loaded until you accept analytics.
You can change your decision at any time by selecting in the footer. Rejecting non-essential tracking does not prevent you from reading the website or using its booking links.
Why we use information
- To provide, protect and maintain the website.
- To answer messages you send us.
- With your consent, to measure website use and booking-button interactions.
- To detect misuse, meet legal obligations and establish or defend legal claims.
Where applicable, we rely on consent for optional analytics; legitimate interests for operating, securing and improving the website without overriding your rights; performance of requested steps when replying to you; and legal obligations where processing is required by law.
Service providers and international processing
We use Firebase Hosting, provided by Google, to serve the website. With your consent, we also use Google Analytics and the GetYourGuide partner service. These providers may process information in countries outside your own. Their safeguards and handling practices are described in the Google Privacy Policy, Firebase privacy information and GetYourGuide Privacy Policy.
We do not sell your personal information. Information may be disclosed when required by law, to protect legal rights or to service providers acting on our behalf.
How long information is kept
Contact correspondence is kept only as long as reasonably needed to answer your enquiry, maintain necessary records or resolve a dispute. Analytics information is retained according to the period configured in Google Analytics and may be kept longer in aggregated reports that do not identify an individual. Your browser keeps your cookie choice until you clear site data or change that choice.
Your privacy rights
Depending on where you live, you may have rights to request access to, correction of or deletion of your personal information; object to or restrict processing; request portability; withdraw consent; and complain to an appropriate data-protection authority.
To make a request, email info@gondolarideinvenice.com. We may need to verify your identity before completing a request. Withdrawing consent does not affect processing that was lawful before withdrawal.
Security and children
We use reasonable technical and organisational safeguards, including HTTPS, but no internet transmission or storage system can be guaranteed completely secure.
This website is intended for people planning travel and is not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy when the website, our service providers or legal requirements change. The date at the top shows the latest revision.